Tuesday, May 5, 2020
Hospitality and Tourism for Staff Recruitment -myassignmenthelp
Question: Discuss about theHospitality and Tourism for Staff Recruitment. Answer: The Operational Context The labor shortage is the most practical issue in the hospitality and tourism industry. Mostly the labor force expansion is not limited by the capital only but also by the human resources. There are a problem and a significant challenge of attracting and also retaining the qualified workers in the whole world (Chon, 2015, p. 361). This is due to the failure address the workers to satisfaction, demography, the low wage levels, reputation for too long hours and little pays as the contribution factors cite them. There is the high and increased level of competition in the hospitality and tourism management because there are too many available hospitality rooms as compared to some tourists who want to rent them hence race. This results in the cutting of prices to attract more tourists; this also reduces the profits earned (Xiang et al., 2017, p. 60). This tight competition within the hospitality and tourism operators in the shrinking market has brought down the rent of hospitality rooms across the whole world hence a lot of losses. This has led to increased innovation and creativity in the hospitality and tourism operations while making decisions. The Human Resource Context Staff recruitment and selection is an essential thing in hospitality and tourism management. This enables the industry to have high profits due to proper control of the industry. Even though this staff recruitment is necessary, it requires considerable funds to allow it to go through. Due to the challenge if funds most industries do no select the appropriate staff and hence little or no visitors. (Sparks, Bradley, and Callan, 2011, p. 490) Also, the staff should undergo interview where most faculties do not pass the process. Therefore, there is no proper selection of qualified individuals while escaping the expenses associated with that. This makes the industry to lag behind. Training and development of the industry is another issue in human resource context. The selected individuals should undergo exercise before and after starting the work. This will ensure that those individuals are sure of what they are doing for the benefit of the group. Also when the staff undergoes the training, they may lead to the development of the industry hence grate benefits and high profits to the industry (Millar, Mao, and Morea, 2010, p. 8). Preparation of the individuals joining the company may be costly to that society consequently they will consider leaving it out which may lead to massive losses of the company due to lack of required knowledge to enhance the functions of the company. The Financial Context Escalating renovation and construction cost have increased in hospitality and tourism management. The existing buildings are increasingly demanding upgrades and improvements to fit for current physical condition and also to adhere to current standards to remain competitive. Even construction of the new building with improved market conditions (Croce and Perris, 2017, p. 10). Very high costs of construction are the mitigating factors to the further development of the industry. This is very expensive due to rising costs of interest, high costs of energy and also the rapid escalation in the price of the materials used in the building. This makes the industry to face a lot of difficulties in improving the structure into current standards due to increased costs. There are many evolving customer expectations in tourism and hospitality management which require high capital accumulation. This is to be able to satisfy the customer needs and enable them to come back another time (Kumar and Yang, 2017, p. 110). Currently, the customers are profoundly influenced by the technology like use of internet which is a very crucial thing to get many customers. Many customers are resisting the chain mentality' hence an excellent opportunity for creating customized and unique experiences as well as minding the "bottom line." As a result, the appropriate market approaches will be needed to adopt and also update to reach the customers efficiently. The Product and Market Context There is increased guest sophistication. The consumers are sophisticated that is there is developed to a high degree of complexity and a great deal of experience and knowledge of the culture. The types of products and services which they desire from the market may not entirely be satisfied (Cho et al., 2017, p. 420). The social amenities they want may include recreational facilities, guest-room innovations, advanced business centers and increased costs. This may make the guests of other areas if they are not appropriately served hence leading to falling of business. Also, the technological issues affect the product and market context in the hospitality and tourism management. There are significant challenges of keeping the pace of technology very fast. This may be difficult because it may be too expensive. When the guests find that in specific markets the technology is outdated and does not fit their standards, they may decide not to come back, and they also invite others not to go to that make leading to loss of customers (Schegg and Stengel, 2017, p. 33). Each market should advance its technology. Bibliography Cho, M., Bonn, M.A. and Braymer, R.A., 2017. A constraint-based approach to wine tourism market segmentation.Journal of Hospitality Tourism Research,41(4), pp.415-444. Chon, K.S., 2015. Self-image/destination image congruity.Annals of Tourism Research,19(2), pp.360-363. Croce, E. And Perris, G., 2017.Food and wine tourism. Cobi. Kumar, J. And Yang, C.L., 2017. Service quality and loyalty of international students studying in the field of hospitality and tourism.MOJEM: Malaysian Online Journal of Educational Management,2(3), pp.97-118. Millar, M., Mao, Z. And Morea, P., 2010. Hospitality tourism educators vs. The industry: A competency assessment.Journal of Hospitality Tourism Education,22(2), pp.38-50. Schegg, R. And Stengel, B., 2017. Information and Communication Technologies in Tourism 2017 Sparks, B.A., Bradley, G.L. and Callan, V.J., 2011. The impact of staff empowerment and communication style on customer evaluations: The special case of service failure.Psychology Marketing,14(5), pp.475-493. Xiang, Z., Du, Q., Ma, Y. And Fan, W., 2017. A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism.Tourism Management,58, pp.51-65.
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